Reconcile the financial record
Dashboard revenue is not automatically settled cash.
- Reconcile gross sales, discounts, refunds, taxes, tips, deposits, gift cards, packages, and membership activity.
- Match processor settlements and fees to transactions.
- Review open balances, failed payments, disputes, and unapplied credits.
- Separate deferred obligations from recognized revenue with accounting guidance.
Reconcile operations
Operational leakage often appears before it reaches the financial statements.
- Review appointments, cancellations, no-shows, utilization, and waitlist outcomes.
- Reconcile product receipts, usage, sales, transfers, waste, expiration, and count variance.
- Review unsigned charts, open tasks, unresolved forms, and overdue follow-up.
- Confirm provider commissions, timecards, and production data before payroll reporting.
Explain the month
A useful owner report distinguishes structural change from one-time noise.
- Compare actual results with plan and prior periods.
- Explain movement in new patients, repeat visits, average ticket, service mix, product margin, and schedule capacity.
- List the five exceptions requiring action, each with an owner and due date.
- Record definitions so the same metric means the same thing next month.
Clinical and operational references
Use this guide as an operational starting point, not legal or medical advice. Clinic requirements vary by jurisdiction, services, licensure, and scope of practice.