The Vela field guide

Clinic operations, written from inside the work.

Practical systems for consultation, documentation, migration, inventory, reporting, and patient continuity—created for people responsible for the whole clinic.

Twelve definitive guides

Every resource is designed to be used in a real staff meeting, workflow review, or software decision.

Consultation operations8 min

Medical spa consultation workflow checklist

A practical consultation checklist covering intake, clinical review, photography, treatment planning, consent, quoting, and follow-up.

EMR buyer guide11 min

How to choose a medical aesthetics EMR

A buyer's framework for evaluating charting, photos, inventory, scheduling, checkout, reporting, security, migration, and clinic fit.

Clinical documentation9 min

What an injectable treatment record should contain

A documentation framework for injectable encounters, including assessment, consent, product traceability, mapping, technique, response, and follow-up.

Clinical photography8 min

How to organize before-and-after photography

Build a consistent clinical photography workflow covering consent, capture standards, storage, comparison, access, and marketing separation.

Weight management operations10 min

Medical weight-management clinic workflow guide

A longitudinal workflow for intake, measurements, clinical review, labs, medication documentation, inventory, follow-up, and outcomes.

IV therapy operations9 min

IV therapy documentation and inventory checklist

A practical checklist for screening, orders, consent, administration, observations, medication and supply traceability, and follow-up.

Results management8 min

Hormone clinic lab follow-up workflow

A closed-loop process for ordering, receiving, reviewing, communicating, acting on, and auditing lab results.

Clinic operating systems10 min

How independent clinics reduce software fragmentation

A practical method for mapping systems, eliminating duplicate work, selecting a source of truth, and sequencing clinic-software consolidation.

Revenue and retention8 min

Memberships versus loyalty programs for medical spas

Understand the operational difference between memberships, packages, gift cards, points, rewards, referrals, and retention campaigns.

EMR implementation12 min

Clinic migration checklist when changing EMRs

A phased checklist for contracts, data inventory, mapping, workflow validation, training, cutover, reconciliation, and rollback.

Clinic finance9 min

How to calculate product-level ROI in an aesthetic clinic

Calculate gross profit, contribution margin, inventory turns, waste, discount impact, and product return on invested inventory.

Clinic leadership10 min

Month-end reporting checklist for clinic owners

A practical month-end close covering revenue, payments, receivables, memberships, inventory, providers, schedules, patients, and exceptions.