Vela connects the chart, the schedule, the patient, the team, and the business in one exacting system—so exceptional care no longer depends on disconnected software.
Clinic command center
Leadership sees revenue, patient activity, inventory risk, credentials, and performance signals without assembling a report from separate systems.
Real Vela interface shown with non-production demonstration data.
Operating result
The clinic begins the day knowing what changed and what requires an owner.210 clinics. One proven Clinical Suites foundation—now reimagined as Vela.
Designed as one system
Legacy EMRs document what happened. Vela helps the entire clinic understand what should happen next.
Every patient interaction strengthens the same record. Every handoff carries context. Every leader sees the operating picture while there is still time to act.
Clinical
Structured clinical notes, configurable ROS and physical exam templates, smart phrases, treatment-specific forms, photo documentation, medical alerts, tasking, and sign-off live in one patient timeline.
The complete chart stays visible from consultation through follow-up.Operations
Front desk status, provider schedules, room flow, forms, waitlist, PTO, availability, inventory, controlled-substance logs, timecards, payroll, and checkout move together in real time.
No shadow spreadsheets. No re-entering the same patient data.Growth
Patient pipelines, segments, two-way communications, lead capture, automations, attribution, and provider performance connect growth work to the same patient record.
Add Loyalty Flow when your clinic is ready for rewards, campaigns, and retention programs.Intelligence
Vela Intelligence surfaces at-risk patients, schedule opportunities, clinical documentation gaps, relationship health, revenue opportunities, and next-best actions without separating analytics from the work.
Insight appears where your team can act on it.The product, in motion
Follow one patient from arrival to signed chart, payment, follow-up, and executive insight. The work moves because the context moves with it.
Mara Ellison · Patient journey
Check-in status, required forms, medical alerts, appointment context, room assignment, and the patient conversation are already connected.
Arrival
Clinical care
Checkout
Intelligence
Built by someone who carries the responsibility
“I did not want another system my team had to manage. I wanted the system that helped us manage the clinic.”
Vela was shaped from the operator's seat—caring for patients, leading a team, protecting compliance, managing margin, and building a clinic people trust. That is why Vela treats the clinical record and the business around it as one living system.
Read the founder storyThe complete clinic ecosystem
Keep the EMR focused on care and operations. Add Loyalty Flow when you want a dedicated patient-retention layer for rewards, campaigns, referrals, and the branded patient experience.
Connected by design
Vela uses signed APIs, webhooks, and approved automation workflows to connect Loyalty Flow, GoHighLevel, Boulevard, and Zapier without pretending every system owns the same record.
Connect clinical and scheduling signals to the dedicated retention platform while Vela and Loyalty Flow keep separate databases, credentials, and responsibilities.
Carry lead ownership, follow-up status, and verified conversion milestones into the clinic’s existing lead-to-patient operating workflow.
Keep Boulevard as the scheduling authority during transition while approved appointment and status automations connect it to the wider operating stack.
Coordinate practical handoffs across booking, cancellations, lead notifications, and operational systems without duplicate staff entry.
Connection availability and scope depend on clinic configuration and vendor access. Boulevard connectivity currently uses approved Zapier workflows rather than a paid direct Boulevard API subscription.
Built for the clinics moving medicine forward
Configure Vela around how your clinic actually works, whether you are building a single-location specialty practice or standardizing a growing multi-location group.
One Vela membership
One Vela plan for your clinic. Add the communications and AI you need, with transparent usage rates and a wallet you can monitor.
Prices for new agreements. Existing clinics keep their accepted pricing.
Loyalty Flow and AI Employee are optional. Migration, hardware, custom setup and special requirements are scoped separately. Your signed agreement controls billing.
Optional additions. Clear boundaries.
Start with an eligible local phone line at $4/month. Add business texting at $25/campaign/month, plus messages. Together: $29/month before usage.
E911 is included and requires a verified service address. Initial phone + SMS setup ($299 value) is included with onboarding. Additional line setup is $55 without SMS or $150 with SMS.$299/month including 300 AI minutes, then $0.79/minute.
Standard clinic agent templates, monitoring and one hour of routine updates. Additional knowledge bases are free. AI minutes include ordinary US telephony, voice, model and transcripts; recording storage is separate. Custom work requires a quote.$499/month for the first location; $399/month for each additional location.
Each location includes 1,000 SMS segments and 10,000 emails monthly. Locations share one Loyalty Flow messaging balance, with separate allowances by location. Vela remains usable on its own.A better clinic starts here
Book a focused walkthrough around your clinic, your team, and the workflows you want to improve. No generic deck. We will show the product in the context of your day.